Communicate with the management team regarding customer requests and concerns. Stop fuel pumps if necessary. Job Description. Prepare all made to order food and/or beverages according to recipe or customer specifications. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. If you require an accommodation, please contact our Associate Service. They must also be able to work flexible hours, including nights and weekends, as needed. Location: Field. Posted: February 10, 2023. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Persuasive Speaking Skills. Job Title: Customer Service Associate. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. He apologized and left happy.. Jobs. Follow proper coding procedures. Maintain proper cash levels in register drawer and change machines.4. How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr? Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. I called in to let them know I would be late and arrived 15 minutes later than scheduled. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Store 5284 - Miami Gardens, FL 33056. Customer service associates at Wawa have the opportunity to advance to higher positions within the company. Communicate with the management team regarding customer requests and concerns. We are on the lookout for a resourceful Customer service associate to join our exceptional team at Wawa in Waldorf, MD. City and state must be separated by a comma followed by a space (e.g., Houston, TX). Youre looking for a job with career potential and were looking for a person with Wawa potential. Think youve got what it takes? I set an alarm on my phone so it wouldnt happen again.. Main tasks include: Heed to all the company's safety and health policies Respond to customer complaints Wawa, Inc. Customer satisfaction involves listening to customer needs, addressing them and providing solutions. Part-Time. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,417 per year. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. STR08511 - Baltimore, MD 21224. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. They should strive to provide timely, accurate, and helpful answers while maintaining a professional demeanor. Job Title: Customer Service Associate. Check expiration codes, face and inspect all items. Maintain proper cash levels in register drawer and change machines. Communicate with the management team regarding request and concerns.3. Process billing daily, reconcile billing discrepancies, and prepare banking deposits Notarize bids Customer Service Representative Handled all phoned-in, emailed, faxed and walked-in orders from customers. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Customer Service Representative job title. Respond to customer requests and complaints in a timely and courteous manner. By analyzing customer conversations, associates can gain insights into what customers want and tailor their services accordingly. Take care of dusting, vacuuming, mopping properly and emptying the trash when it is full. Example: Im interested in working at Wawa because I love interacting with customers and providing them with excellent customer service. Additionally, the amount of hours worked and the individuals performance may also be taken into consideration when determining the salary of a Customer Service Associate. Customer Service Associates must also be aware of how their responses will appear in public forums. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. Essential Functions: Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to learn FSRA process and procedures and demonstrate on a daily basis Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Insights. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. We recommend using the filters beneath the search bar to best search for your desired opportunity. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Location: Field. See Lead Customer Service Associate Salaries at other companies. Store 8529 - Eldersburg, MD 21784. Job Description. We would love to be a part of your professional journey. Learn more in our Cookie Policy. Respond to customer requests and complaints in a timely and courteous manner. Greet and provide an enjoyable shopping experience for all customers. Stop fuel pumps if necessary. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Perform customer fuel transactions and monitor activities at the fuel court. Wawa is currently looking for Customer Service Associate near Brooksville. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Pull expired items, document and discard. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Department: Store Operations. Wawa also requires applicants to pass a background check and drug test prior to being hired. Activate fuel and gift cards and assist with lottery purchases as needed. They also help maintain the store by stocking shelves, cleaning, and organizing. Use the appropriate method among different payment options according to the customers demand. When answering, be honest and explain what steps you took to ensure it didnt happen again. Location: Field. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job . Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), Major Projects & Infrastructure - Senior Legal Counsel, See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. Activate fuel and gift cards and assist with lottery purchases as needed. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service. Follow proper coding procedures. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Explain what steps you took to resolve the situation or diffuse the customers anger. Associates can gain insights into what customers want and tailor their services accordingly resolve the or... Working at Wawa in Waldorf, MD 20603 Job Description Job Title: customer Service delivers. Tasks to be completed ensure customer engagement from customers who are purchasing restricted products as... 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