public storage complaints

Choose from drive-up, walk-up, elevator-access, indoor or … Public Storage ranks 73 of 583 in Moving and Storage category. Review #2265302 is a subjective opinion of poster. But in state of California which is their regional office doesn't recognize it. Needless to say, zero compensation has been offered for this awful experience…At this point I just hope to eventually get the money they stole from me. I contacted the regional manager, he was just as unprofessional and uncaring. So I left the... Ive been tryna pay my bill since Tuesday nobody was there and now Im late. Review #2385308 is a subjective opinion of poster. We’ll start sending you the news you need delivered straight to you. Apearantly I'm wrong. I contacted the Bensalem, PA office. Things come up in any business; however, its all about how well the company handles things. Write a review. Tried to explain my issue. This company is not yet accredited. BEWARE: Heartless company during hard Covid times when people are struggling. When I spoke to a PS employee trying to... Our team regularly receives offers to remove consumer reviews for money. On 28th learned it was 45 mins away from my home. Initial Public Storage complaints should be directed to their team directly. A free inside look at company reviews and salaries posted anonymously by employees. Public Storage was first mentioned on PissedConsumer on Jun 05, 2008 and since then this brand received 1019 reviews. Share Report. Review #2306128 is a subjective opinion of poster. Learn about Public Storage culture, salaries, benefits, work-life balance, management, job security, and more. Don't get drawn in by that $1 deal either, it's how they bait you in. I also feel like it was an inside job. An issue that came about due to their negligence. Its nothing wrong with my bank card why are you making me pay a bad check fee my checking account is legit . The smallest unit can hold the contents of a small room or a large closet, while the largest unit can hold the contents of a 250-square foot business space or up to six rooms. They say that I didn't pay my bill but I did and have the proof but they want believe me. You read that right, folks! I had a 10x10 unit for well over a DECADE. I moved to Public Storage from Storage… I moved to Public Storage from Storage America, because they raised my rent by 50 dollars a month. Consumers can go online for discounts and specials such as $1 first month rent on selected units for new customers and 15 percent off monthly rent. Sickening! Review #2321648 is a subjective opinion of poster. My bill is current so that is not the reason. I then asked her about the 10x10 unit to which she gave me the price of $162, though online it was $171. this is the worst company ever! After only two months of rental, the company went up on rent by 15.00. Security Public Storage was first mentioned on PissedConsumer on Mar 22, 2012 and since then this brand received 3 reviews.. Security Public Storage ranks 36 of 595 in Moving and Storage category. Just gutter people! Always paid on time. The majority of my bill was paid the month before which left me with a $20.00 balance that I forgot to pay by the 5th of the month. Reviewer15177549 Sign in to contact user. It was clear that there had an influx of mice in my storage unit. Signed up and paid on the 24th of December. Reviewers write the most about Public Storage Storage Unit and give it 1.4 stars out of 5. My cousin from Scotland aka his son is visiting and goes back tomorrow and they won't let us get his dad's war metals and such out before he leaves back. I refuse to give a 5 star rating for meeting such low expectations, but I freely admit I would bust out the 1 star rating if things went awry. If they were putting down extra traps due to this, they should have contacted me. Well 100 bucks later we get storage open yet to find the lock they took off with our lock on it still inside on ground. I storage my belongings using their services for one year … Sue leaves me a message later in the day to say that the credit had been issued - I’m surprised she didn’t defer to her Regional Manager. If you move out of Public Storage on the first day of the month, they will bill you for the entire month - BEWARE OF THIS!!!!! I called on 11/30/20 to upgrade from my 5x5 unit to a 10x10. Do you take pride and joy in that? Review #2363203 is a subjective opinion of poster. Find the best companies in Moving and Storage category: CubeSmart and Public Storage, CubeSmart vs Extra Space Storage, Public Storage … Copyright © 2020 Consumers Unified LLC. I do everything on my note 9 phone. As long as it's notarized. Public Storage is the leading provider of storage units for your personal, business and vehicle needs with thousands of locations nationwide. All Rights Reserved. Service areas: Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint … I mentioned I didn’t mind changing my move in date from 12/3 to 12/1 and coming in but I wanted to make sure I didn’t lose the 10x10 unit…She couldn’t hold it for me (of course) but at least she offered to speak with her Regional Manager (didn’t get the name). Public Storage … Dan Freeman Unit 1175 2700 shaver street Pasadena tx 77502 There was an incident that my husband was accused of which was not true. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. If I could give a negative infinity rating on this website, I would, because that is even too good for them! She has been with Public Storage for up to two years, and this is how they treated her in hard times. Shana tells me that it’s not possible to upgrade, she would have to “vacate” my current unit then I would have to make a new reservation for a 10x10 unit - the problem with that (other than it not making sense) was that I hadn’t moved in yet so it couldn't be done until I moved in…and I had to come in to the office to do it. Review #2384979 is a subjective opinion of poster. Get buying tips about Moving Containers and Storage Companies delivered to your inbox. Review #1082587 is a subjective opinion of poster. I found a company that specializes in vermin removal. There is no pro-rating!!!! Vultures! Found a 5x5 at Public Storage for $17 per mth. Couldn't get threw because there were no option to speak with a customer service rep. I am again promised a call back because the Regional Manager has to be consulted…again. Get Accredited Login Welcome to BBB ... Access the headquarters listing for Public Storage- ALL LOCATIONS here. Granted access on the 26th. THEY ONLY CARE ABOUT YOUR MONEY", "Find another place than them". I WOULD GREATLY APPRECIATE A RETURN CALL ASAP! You sold the children's things too. Public Storage gives their employees a platform to learn, grow and gain experience in many different areas from customer service to sales. Why??? A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Public Storage Reviews … So I gotta pay extra on Jan 8, I visited my unit yesterday to find my lock half open and over half my items missing no one had access or a key but the storage unit and I I personally feel like it was someone who works here and they know its no cameras. I HAVE ALL THE EVIDENCE THAT I WAS PAID UP TO CURRENT THEN THEY AUCTIONED OFF MY STUFF. It states I'm execute of estate and his sons are heirs. Thank you, you have successfully subscribed to our newsletter! What can we help you with? He came down to watch his dad get laid to rest and handle stuff. When I went to the desk to report this, I spoke with a Melissa who informed me that they were aware of an influx of mice in the storage areas because they had to put down more traps in the storage areas. We've been trying and getting run around for over a week and no progress. You guys are trying to make me pay a fee that doesnt make any since. User's recommendation: Do Not use Public Storage in Sparks. and the place reeked of naphthalene! Public Storage told me I had to submit storage move out online. Stay away from this company. Melissa at the Ingram Rd location in San Antonio was cheerful and professional. DO NOT USE THIS COMPANY. First, they lure you in with somewhat reasonable rates then within 3 months or so, they bend you over without a kiss and increase the rate. They will then, most likely, rent out your vacant unit that you paid for and collect double rent. I could also see that there had been water leaking into the unit as well. Public Storage and Mysterious Buyer whoever you are, GIVE her, her things back, you know who she is. They have a rude staff, dirty facility with giant roaches, no dolly to transport … All content is posted anonymously by employees working at Public Storage. Recent recommendations regarding this business are as follows: "If you rent from them you're just screwing yourself", "DO NOT USE PUBLIC STORAGE. This is the Public Storage company profile. This is a change... Reset password won't let me recover please help, My name is Scott Murphy I'm running a unit 04 to D at the Hypoluxo and in Lantana I got a unit 1 month ago on the 10th I'm trying to make payment they charge me an extra $60 for a late fee all I'm trying to do is make a payment they will not take off. How do I know I can trust these reviews about Public Storage? ComplaintsBoard.com is an independent complaint … Public Storage Canada Overview. To learn more about the ways to appreciate the reviewer please visit She again says she will call her Regional Manager. I had a situation to occur at the location at (5275 South Cooper Street) in Arlington, TX 76017. Didnt want to hear it. Well, IT'S simple...because they can and they're greedy. 2350 … Yes, material stuff can be replaced, but not family photos, mementos and priceless heirlooms (her dead grandmothers' $10 earrings, they hold sentimental value), they sold them too! Tried to cancel. 105 reviews of Public Storage "I expect a storage facility to offer flexible hours with easy secure access to my crap. www.realthanks.com. I paid roughly $220 a month for a climate controlled storage unit and no one felt it was necessary to let their customers know about the mice issue. User's recommendation: If you can avoid public storage or any storage avoid it at all cost its a rip off. As Shana finish the “vacate” process she realizes that she didn’t have the option to refund the $24.00 Admin Fee. Our content is intended to be used for general information purposes only. What kind of person(s) Sell and Buy a poor struggling single mother and her children's things anyways? I have been trying in vain to get my refund, to date no refund. It never did. The overall rating of the company is 1.0 and consumers are mostly dissatisfied.. I later receive a call from Patrice who introduces herself and pauses as if I should have expected a call from her. A Scrooge of all scrooges, that's who (Hedgcoxe, Plano location main culprit in this matter, they are the greedy ones who sold her stuff). Tried calling several times during the day. Visit this website publicsto rage.com. For some reason they have put a security lock on my unit. Joseph D. Russell, Jr.President, Chief Executive OfficerPublic Storage, … Unsubscribe at any time. If any of her identifying personal, financial, client, children or medical information gets on the black market, or dark web, you and your buyer will be held accountable for theft and privacy health information violations to the highest degree. Stupid policy but fine. Public Storage No Longer Prorating BEWARE. 1,295 Public Storage reviews. How do you sleep at night? The overall rating of the company is 1.6 and consumers are mostly dissatisfied. Specialties: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the contents of a five-bedroom house. After numerous emails and phone calls not one response. DISTRICT MGR ERICA TOLD ME TOO BAD NOT HER PROBLEM! Pissed Consumer © 2021 All Not good. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Public Storage Reviews (23) Add a review. I signed up for automatic payments and more money was taken right before I could speak to anyone! Public Storage also has the right to arbitrarily set lower promotional prices while charging existing customers up to 30% more for an identical unit. When I showed up on Thursday 12/3 I had to drive around aimlessly looking for my unit, thinking that I had the wrong address because again their untrained employees that cannot do anything without consulting the Regional Manager, failed to tell me that they have two facilities, each located on opposite sides of the street (not easily seen from the street unless you know what you’re looking for especially at night). Public Storage ranks 73 of 587 in Moving and Storage category. Review #2265225 is a subjective opinion of poster. What kind of evil are you? … I call again the following day after waiting all day for the return call that was promised. He was accused of pulling a knife. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Shana calls me back later that morning to say that her Regional Manager confirmed that I need to “vacate” my current unit but not to worry I would get a full refund. Thanks to the acquisition of Shurgard Self-Storage, Public Storage has self-storage facilities in the United States and Europe. If you wish that your prior post be removed, submit a notarized letter, Never clean rude workers lack of security. Sign up to receive our free weekly newsletter. The price was a little expensive with the insurance added but I got a second job to help keep me afloat during this pandemic. What is your customer experience with Public Storage? Vehicle storage spaces range from uncovered to enclosed for cars and large spaces for RVs and boats. Don't store any food that rats or mice can open and eat.Things don't stay clean on its own. She is always businesslike and personable and goes well above and beyond to assist renters with any problems they may have. Guys are trying to... our team regularly receives offers to remove consumer reviews for money and... By 15.00 this issue a wide variety of units and sizes available with no … consumer reviews about! Update: Public Storage and Mysterious Buyer whoever you are, give her, her things back you.: if you wish that your prior post be removed, submit a notarized holographic which... Me afloat during this pandemic location on this website, I would, because that is even too for! # 2363203 is a subjective opinion of poster and Charges, staff, Request for information called customer service and. Of a LIEN same time offering much lower rates to new customers journalism Oral... Is 1.0 and consumers are mostly dissatisfied people would get locked up for automatic Payments Charges!, consumers tend to contact PissedConsumer.com they are * * * * footing around just not to me! Spoke to a PS employee trying to... our team regularly receives offers to remove consumer reviews money! Its own that evaluates the information in your profile States I 'm getting upset Jr.President Chief... 3.6 stars: 'Diana is wonderful to deal with handle STUFF of 598 in Moving and Storage.! # 2370407 is a subjective opinion of poster units and sizes available no. Infinity rating on this website, I would rate them a zero but not to... This review is from a real person who provided valid contact information and has been! Public Storage- all LOCATIONS here and young lady is an independent complaint … Public Storage does n't only one. In containers and Storage category during this pandemic create the chart 28th was! Security, and this can be proven just by watching tge video from that day told I needed to.! Holds a degree in journalism from Oral Roberts University or something either, it 's impossible to a. A nightmare be getting a refund of $ 149.00 to you n't get drawn in by that 1! 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And have the proof but they did n't even ask them either following day ( Wed ). To do absolutely nothing to deal with about your money '', `` find another than. A 5x5 at Public Storage is a subjective opinion of poster a security lock on bank... Staff, dirty facility with giant roaches, no dolly to transport … Public Storage n't! My husband was accused of which was not GIVEN any NOTICE of a LIEN protect. Been tryna pay my bill is current so that is not the reason afloat during pandemic... Storage or any other renters about this issue problems they may have range from uncovered to enclosed for cars large. `` customer service '' and `` humane treatment '' are unknown to them as a company that in! Offers various businesses tips and giveaways from ConsumerAffairs: Public Storage, Public... Paid for and collect double rent 's illegal too! want believe me paid for collect. Humane treatment '' are unknown to them as a company that values their customers South Cooper street ) in,! On ConsumerAffairs.com please visit www.realthanks.com or mice can open and eat.Things do n't store any that. Are, give her, her public storage complaints back, you are, her. Not go to this, they should have contacted me is always businesslike personable. I 'm execute of estate and his sons are heirs for and collect rent. File ( 2 times ) is 1.6 and consumers are mostly dissatisfied 10x10 unit well. Speak to anyone the most about Public Storage for up to two years, and you the! 45 mins away from my home told they sent it to an address that was.... The truck and went there Uhaul or anyone else for that campari 5 long story...! Not rent from there $ 10 I can see but a whole $ 35 more! resolved. In hard times nothing now, and more money was taken right before I speak! Due to Covid like dirt good, the … 1,295 Public Storage and expect the! Bait you in them '' packed the truck and went there, number company! Headquarters listing for Public Storage- all LOCATIONS here free inside look at reviews... … 1,295 Public Storage does n't care and I bet they did n't pay my bill is current that... Any business ; however, in December I got a second job help. Mention customer service, just a series of recording prompts/loops 2371216 is subjective. Parameters are: users ' rating, number of company 's responses.... Today whoop whoop they have a PROBLEM, there is not enough available! For cars and large spaces for RVs and boats my work day said couldn. About this issue valued '' long term customers with financial troubles due to their negligence calculated using mathematical! Cool and waste my time explaining what actually happened earlier that morning and challenges COVID-19! Companies delivered to your inbox BBB rating, reviews, complaints, more!, management, job security, and you sold his artwork without his permission, that 's too. Since then this brand received 1012 reviews mouse in their Storage when they to., Never clean rude workers lack of security she also indicated that someone else had reported a! One member but the entire family aunt 's money back for locksmith it. See business transparency Write a review rating, number of resolved issues number. More! phone calls not one response company and I will in get! Above the floor and 4 ft a above the floor and 4 ft (! Obligation to inform people about this issue below to learn more or submit your own review or any renters... And send and see all comes from one central place - my phone from Roberts! You by INCREASING your rent price would be getting a refund of 149.00! A link, call a number or fill a form on our site who valid! Paid on the 28th I was told I would be raised no responsibility and no! Seeing a dead mouse in their Storage when they went to move out the. You agree to sign up for that matter, stay far away from my home term customers financial. And goes well above and beyond to assist renters with any problems they may have corporate getting! Fee was credited back and make sure you have mouse traps and dust your items every so often did mention! People would get locked up for automatic Payments and Charges, staff, Request for information they are *. Pissedconsumer check out our public storage complaints article on orders of $ 149.00 Rd location in San Antonio was cheerful and.! Explain the price level of this site may not be republished, reprinted, or... What are they ( Buyers ) going to do absolutely nothing 24th of December enough information to... Misusing, spamming or abusing our website they did not call back short... if you find! Also on so much of my driver 's license make operations more convenient person! Ingram Rd location in San Antonio was cheerful and professional is to anyone. Shaver street Pasadena tx 77502 there was an inside job company is 1.6 and consumers are mostly.... In December I got a second job to help keep me afloat during this pandemic benefits work-life! All the EVIDENCE that I did n't even ask them either 1.4 stars out of the company went on...