When I complained, she said that was the best she could do on short notice. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If you are...My wife and I have stayed at this property several times in the past when it was the Grand Casino Oasis Resort (Pre-Katrina), so we decided to give the new owners a try as the Island View Casino Resort. Everything about this hotel gives you the feeling that it is an upscale resort, from the initial arrival at valet parking right on through check out. We regret that your experience was less than what you have come to expect and do apologize for the inconvenience. Television was cased in. There have also been changes in the casino itself - some good, some awful. When we arrived at the hote, they made us wait over an hour to check in because they had "over-booked" on non-smoking jacuzzi suites for that weekend. View All num of num Close (Esc) Island View Casino Resort. I was put in a room that was occupied. This fast-paced casino card game is easy to learn and fun to play online. HOW DO YOU OVERBOOK A HOTEL!!? When I tried to check in around 4 -5 pm the day of my reservation I was told to take a beeper and they would ring me when room was clean. This casino is absolutely magnificent1 huge assortment of slot machines, very clean, and wait staff was phenomenal. As it is now, the casino is very modern and extremely attractive...no cheesy themes here. The windows opened toward the highway and the Port of Gulfport, although you could see a bit of the gulf. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The shrimp were the largest I have ever seen on a buffet. This last trip I had several complaint and when I complained they were totally non reponsive. My son likes to play video games and watch tv and trying to concentrate on my homework was next to impossible. Everything about this hotel gives you the feeling that it is an upscale resort, from the initial arrival at valet parking right on through check out.The entire place is beautiful and very well-appointed. Island View Casino Resort is a premier destination on the beautiful Mississippi Gulf Coast with two casinos – one smoke-free and right on the beach! The room are completely upgraded with a modern look. Island View Casino Resort is a premier destination on the beautiful Mississippi Gulf Coast with two casinos – one smoke-free and right on the beach! We regret that your experience was less than what you have come to expect and do apologize for the inconvenience. It was a beautiful corner room with plenty of light and decorated beautifully. We sincerely appreciate the feedback regarding your stay at Island View Casino Resort.Thank you for the compliments on our front desk associates, as well as noting that all our associates you encountered were providing our customary guest services quality.We look forward to your return visits with your family. When I complained, she said that was the best she could do on short notice. Beautiful, modern and sparkling clean! HOW DO YOU OVERBOOK A HOTEL!!? However, Gulfport now has a really impressive option.When the Island View Resort is totally complete, there will be no need to travel anywhere else for top notch amenities. Things you might need to know before staying at the Island View Casino Hotel in Gulfport Mississippi. The casino (across from the Beach Tower via a bright and safe walkway) was very smoky and crowded but there was an impressive variety of slot machines. We regret the television controls were not acting properly, but glad to hear that the hotel staff were able to take care of that issue. I had to beg for a comp for a buffet dinner--and when we checked out on Sunday, the comp had not been charged back off of our bill. Read more. When we arrived at the hote, they made us wait over an hour to check in because they had "over-booked" on non-smoking jacuzzi suites for that weekend. If you are traveling in the Biloxi/Gulfport area, DO NOT STAY AT THE ISLAND VIEW CASINO IN GULFPORT. Even though our room wasn’t a “beach view”, we enjoyed a view of miles of coastline and water and at night the lights were spectacular.The bathroom was bright, spacious and had an enormous shower (no tub). Island View Casino Resort is a premier destination on the beautiful Mississippi Gulf Coast with two casinos – one smoke-free and right on the beach! The rooms were beautiful and all our family members were pleased with their accommondations. Once they finally checked us in, the woman at the front desk said she was sorry for the wait, but that she had finally gotten us the room that we requested. This is the version of our website addressed to speakers of English in New Zealand. The casino (across from the Beach Tower via a bright and safe walkway) was very smoky and crowded but there was an impressive variety of slot machines. Review tags are currently only available for English language reviews. Lots of crab legs, boiled peel your own shrimp and other crab dishes. It was a really wonderful facility but we have noticed changes on our last two trips. I would suggest that new or infrequent players check with someone to find out what is available. The employees of the casino were very nice at all times. It is right underneath the television. August 28 and 29th, 2013 Stayed in Room 3028 and got bit by something all over....afraid of it being bed bugs. Our room on the 18th floor was one of the prettiest rooms I’ve ever stayed in – everything was new, sparkling and spotlessly clean. There are also two sports books, one in each casino. There are also two sports books, one in each casino. Found 3 reports: Anonymous on 09/04/2013. The bathroom was bright, spacious and had an enormous shower (no tub). Blackjack. Our room on the 18th floor was one of the prettiest rooms I’ve ever stayed in – everything was new, sparkling and spotlessly clean. Even though our room wasn’t a “beach view”, we enjoyed a view of miles of coastline and water and at night the lights were spectacular. Blackjack. The room had a refrigerator, coffee maker and very large TV. Each time things have gotten worse. A free inside look at company reviews and salaries posted anonymously by employees. All applications are taken on there online website. The other plus was the plasma screen TV. I have been staying at the Island View for years. If you are a seafood lover this was really quite good. The property has three restaurants, three bars and a hotel with 974 rooms. WRONG! We had a special event - my son's retirement from the US Navy and booked a small reception at the Island View Hospitality Room. All carpets, linens, fabrics, etc. The casino's 117,500 square foot gaming space features 2,580 gaming machines and forty-nine table games. Don’t be disappointed later, like I was. I ordered food in my food in my room it took 3 hrs to get there. Very nice room; comfy bed and granite top bathroom. WRONG! The bedding is very luxurious.It is thrilling that Gulfport, once again, has such a top notch hotel casino resort! Interview. We hope you'll be able to return when our pool opens, and we also provide direct access from the hotel to the beach. Yes they are modern and nice, but I'm not sure how they clean them. The food in the buffet is terrible and overpriced. Even though our room wasn’t a “beach view”, we enjoyed a view of miles of coastline and water and at night the lights were spectacular. Island View Casino Resort: Island View Resort Casino Gulfport, MS--"BE AWARE" - See 692 traveller reviews, 233 candid photos, and great deals for Gulfport, MS, at Tripadvisor. Unofficial: Island View Casino, Gulfport, Mississippi. They did remove the charge when they were able to see we didn't really watch the movie. When I complained, she said that was the best she could do on short notice. When we arrived at the hote, they made us wait over an hour to check in because they had "over-booked" on non-smoking jacuzzi suites for that weekend. Thanks for taking the time to review your recent stay at Island View Casino Resort.We are very glad to hear that the room designs met with your expectations.We will certainly make a note of your concerns regarding the desk in the room, as well as the flooring. 164 reviews from Island View Casino Resort employees about Island View Casino Resort culture, salaries, benefits, work-life balance, management, job security, and more. All of the drawers are the self closing ones, and even an ihome alarm clock. Don’t be disappointed later, like I was. Thank you Island View!! This is a wonderful memory that we'll have for a long, long time.The Rutherford-Holley family. Hope they improve on the casino tower as it is quite a walk from the beach tower to the casino. We regret your concerns about the buffet, and we welcome feedback in finding more information on the specifics so that we can address them. The entire place is beautiful and very well-appointed. WRONG! I could never reommend anyone staying here. Island View management has reviewed this matter and confirmed that Island View followed its policies and cut-off procedures. Floor to ceiling stone shower with accents and seating. Together they offer guests over 2,600 state-of-the-art slots and 49 table games included in 126,000-plus-square-feet of gaming space. I even received an email confirmation from the hotel with my exact information. I don’t know where to start … one word comes to mind … “IMPRESSIVE”! Not great food but there was no way to go away hungry. There were plenty of plug ins and even a small couch. I don’t know where to start … one word comes to mind … “IMPRESSIVE”! Thank you for taking the time to review Island View Casino Resort. It's almost like there are new owners with different ideas. I even received an email confirmation from the hotel with my exact information. Received a free night coupon in the mail and took them up on it. Ok, I work at Island View Casino at the Coffee Shop, so I am a little on the biased side. With 970 rooms between our casino tower and beach tower we strive daily to ensure guest rooms are clean, refreshed, and up to standards. Island View Casino and our smoke-free Beach View Casino are both offering lots of slot and table game action in a safe environment. It was just perfect!!! There are also two sports books, one in each casino. are high quality and of contemporary design. I even received an email confirmation from the hotel with my exact information. The room was a smoking room with a view of the casino roof. We appreciate your compliments on the Beignet and coffee shop. Complaint History & Business Rating for Island View Casino Resort PO Box 1600, 2671126, Gulfport, Mississippi, 39502, United States. Once they finally checked us in, the woman at the front desk said she was sorry for the wait, but that she had finally gotten us the room that we requested. I had to beg for a comp for a buffet dinner--and when we checked out on Sunday, the comp had not been charged back off of our bill. Loved the room.Our only complaint was that the walls must be thin or we were unfortunate enough to have VERY loud neighbors. We are truly glad that you and your family spent some time with us, and we look forward to your return visits. I would suggest that new or infrequent players check with someone to find out what is available. There are also two sports books, one in each casino. This is the version of our website addressed to speakers of English in the United States. Together they offer guests over 2,600 state-of-the-art slots and 49 table games included in 126,000-plus-square-feet of gaming space. Island View Casino Resort is a premier destination on the beautiful Mississippi Gulf Coast with two casinos – one smoke-free and right on the beach! Everything was wonderful! My only even partially negative comment would be that there was no pool. This was better than we envisioned it. Unfortunately, I didn’t understand their Player’s program and missed out on some great offers, including over $100.00 in free slot play. Book Island View Casino Resort, Gulfport on Tripadvisor: See 694 traveller reviews, 223 candid photos, and great deals for Island View Casino Resort, ranked #9 … The amenities are very good .We stayed for 3 nights and enjoyed every minute of our stay. !I would highly recommend the Island View Beach Tower and will definitely stay there again. The Beau Rivage is the "Crown Jewel" of the Mississippi Coast.More. The Beach Tower is Island View's newest addition, and offers many new amenities for our guests. The hotel staff was exceptional in helping us put this together and on the day of the event they out did themselves. Nevertheless, if your experience at the casino goes wrong due to some reason and you want to register a complaint against the casino, feel free to do it. Is this your company? Island View Casino, Gulfport: See 619 reviews, articles, and 83 photos of Island View Casino, ranked No.5 on Tripadvisor among 23 attractions in Gulfport. Island View Casino Resort is in Gulfport, Mississippi and is open daily 24 hours. Overview Overview. It is a very large gaming floor with all new slots, lots of table games and great modern bars. The moral of this story.....The Island View Casino Resort is trying to be upscale like the Beau Rivage in Biloxi, but they aren't even close. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Hope to come again next month on Sunday, March 13....I will certainly visit with several of my family members on that day..Everyone was extremely Accommodating , Friendly, and yet Totally Professional. We have been going to Island View for more than five years. My wife and I have been staying in resorts and casinos on the coast for many years. Don’t be disappointed later, like I was.Inside the casino there are a variety of restaurants and sweet shops. Lovely wall paper. Island View Casino Resort: Island View Resort Casino Gulfport, MS--"BE AWARE" - See 694 traveler reviews, 223 candid photos, and great deals for Island View Casino Resort at Tripadvisor. Formerly the Grand Hotel. Our room on the 18th floor was one of the prettiest rooms I’ve ever stayed in – everything was new, sparkling and spotlessly clean. Another downfall although it was lovely was the flooring. I received a comp for 2 free nights. Threw away everything.... Patty R on 07/16/2012. Loved the room. 130 reviews of Island View Casino Resort "Did the Buffet here on a Tuesday night. The Beau Rivage is the "Crown Jewel" of the Mississippi Coast. We wish you the best of luck on your future visits, and look forward to seeing you again soon! Those get things the cleanest. Payments made by partners impact the order of prices displayed. The mattress was the best I have ever seen in any hotel. Room types may vary. WRONG! They should really have a swiffer with the mop pads. Once they finally checked us in, the woman at the front desk said she was sorry for the wait, but that she had finally gotten us the room that we requested. Is this your business? They are very good about letting you know by email if the position has been filled that you applied for. Island Casino is an online casino powered by Real Time Gaming and Digital Gaming Solutions. I like the Beach Club casino, and had planned to stay at Island view on our last trip. I became even more angry since I did make a reservation 2 months prior--but my anger didn't seem to matter to her. Island View Casino Resort is a premier destination on the beautiful Mississippi Gulf Coast with two casinos – one smoke-free and right on the beach! Island View Casino: Island View Casino Resorts - See 623 traveller reviews, 83 candid photos, and great deals for Gulfport, MS, at Tripadvisor. Spend a few minutes learning blackjack rules, and new players can easily progress to making smart Casino Rewards Complaints blackjack bets Casino Rewards Complaints quickly. The Island View Players Club The tier program with real benefits Our “Benefits That Pay” program is unlike anything else on the Coast, and it all starts with your Island View Insider Card. 88 reviews from Island View Casino employees about Island View Casino culture, salaries, benefits, work-life balance, management, job security, and more. However, it seems that opening is at the expense of the casino tower. The moral of this story.....The Island View Casino Resort is trying to be upscale like the Beau Rivage in Biloxi, but they aren't even close. Ask LANDYFONTENOT about Island View Casino Resort, Ask Lastchance_7 about Island View Casino Resort, Ask Christine H about Island View Casino Resort, Next best thing to Beau Rivage on MS Coast, Ask jcdato about Island View Casino Resort, Ask mickivero about Island View Casino Resort, Ask RobinRRT about Island View Casino Resort, Hotels with Complimentary Breakfast in Gulfport, Hotels near Gulfport Galleria Of Fine Art, Hotels near First United Methodist Church of Gulfport, Hotels near (GPT) Biloxi Regional Airport, Hotels near Mississippi Gulf Coast Community College, The Guest House at Gulfport Landing - Bed and Breakfast, Marriott Residence Inn Gulfport-Biloxi Airport. I became even more angry since I did make a reservation 2 months prior--but my anger didn't seem to matter to her. They offer players a huge amount of online games to play that range from 5 Reels Slots, Table Games, Video Poker, 3 Reel Slots, Scratchcards, Keno and Bingo Games and Speciality Games. The food was a little pricy but well worth the cost. Together they offer guests over 2,600 state-of-the-art slots and 49 table games included in 126,000-plus-square-feet of gaming space. We regret that you may have missed out on some of our many gaming offers, but please know that our associates are available at all times to assist with any questions regarding any of our promotions and offers.We are also glad to hear that you experienced and enjoyed several of our multiple restaurants. There is still a lot of contruction going on due to Hurricane Katrina. We were attending a conference in Bay St. Louis. Is this your company? I have stayed here several times. The bathroom was bright, spacious and had an enormous shower (no tub). Reviews from Island View Casino Resort employees about working as an Auditor at Island View Casino Resort. A free inside look at company reviews and salaries posted anonymously by employees. 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