Sickening! Public Storage … I am again promised a call back because the Regional Manager has to be consulted…again. 4.7. publicsto rage.com. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. I mentioned I didn’t mind changing my move in date from 12/3 to 12/1 and coming in but I wanted to make sure I didn’t lose the 10x10 unit…She couldn’t hold it for me (of course) but at least she offered to speak with her Regional Manager (didn’t get the name). Shana was not able to explain the price difference and said she couldn’t reserve it for me…I again had to come in. It's impossible to reach a human being when calling Public Storage customer service, just a series of recording prompts/loops. A link has directed you to this review. He took no responsibility and offered no apology or way to remedy the situation. Didnt want to hear it. If you move out of Public Storage on the first day of the month, they will bill you for the entire month - BEWARE OF THIS!!!!! Found a 5x5 at Public Storage for $17 per mth. When I showed up on Thursday 12/3 I had to drive around aimlessly looking for my unit, thinking that I had the wrong address because again their untrained employees that cannot do anything without consulting the Regional Manager, failed to tell me that they have two facilities, each located on opposite sides of the street (not easily seen from the street unless you know what you’re looking for especially at night). Anytime you have things in storage, you should keep things organized and preserved and not forget about your things and go back a year later, that is considered negligent in a consumer part. Check our FAQ, For more information about PissedConsumer check out our I HAVE ALL THE EVIDENCE THAT I WAS PAID UP TO CURRENT THEN THEY AUCTIONED OFF MY STUFF. I called customer service they said they could not help. Tried calling several times during the day. So that's a breach! This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Review #1241939 is a subjective opinion of poster. I vomit when I think and read … Thank you for taking the time to see my concerns through the end. These folks here have no heart! Discounts: Public Storage gives their employees a platform to learn, grow and gain experience in many different areas from customer service to sales. Apearantly I'm wrong. User's recommendation: Find another place than them. May 1, 2012 this company is a nightmare. She said I wouldnt allow her to speak when Im the consumer explaining my situation. THEY WILL MAKE THINGS WORSE FOR YOU BY INCREASING YOUR RENT. Blog article. They said we should have the key to unlock it which we did but it wasn't working so they made us pay for a locksmith. It is not right. The consumer must keep things clean and organized. Finally got discouraged and left my info and request on answering machine. Learn about Public Storage culture, salaries, benefits, work-life balance, management, job security, and more. If I could give a negative infinity rating on this website, I would, because that is even too good for them! For more information about reviews on ConsumerAffairs.com please visit our this is the worst company ever! By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Contacted corporate and getting my aunt's money back for locksmith since it was their fault. I had a situation to occur at the location at (5275 South Cooper Street) in Arlington, TX 76017. We offer a wide variety of units and sizes available with no … THEY ONLY CARE ABOUT YOUR MONEY", "Find another place than them". A Scrooge of all scrooges, that's who (Hedgcoxe, Plano location main culprit in this matter, they are the greedy ones who sold her stuff). There is no pro-rating!!!! Sue leaves me a message later in the day to say that the credit had been issued - I’m surprised she didn’t defer to her Regional Manager. Why??? I paid an additional $300 to hire the specialist. I understand increases will happen due to legit expenses, but a 20%+ increase in monthly rent is excessive and I guarantee, the rent will go up again in another few months. Review #2308765 is a subjective opinion of poster. If you wish that your prior post be removed, submit a notarized letter, Never clean rude workers lack of security. Copyright © 2020 Consumers Unified LLC. They are crooks! What are they (Buyers) going to do with innocent children's pictures anyways? And this can be proven just by watching tge video from that day. Public Storage offers unit sizes ranging from 5 feet by 5 feet to 10 feet by 25 feet. DISTRICT MGR ERICA TOLD ME TOO BAD NOT HER PROBLEM! Along with self-storage they can accommodate business storage needs and vehicle storage needs. Don't get drawn in by that $1 deal either, it's how they bait you in. People listen up, go to Uhaul or anyone else for that matter, stay far away from Public Storage. The children have nothing now, and I mean NOTHING, all of their childhood things (baby clothes, toys. We offer a wide variety of units and sizes available with no … The next call is to tell me that I will in fact get a full refund. See BBB rating, reviews, complaints, & more. Was told they sent it to an address that was not on file (2 times). She better not start seeing scam calls and upticks of scam mail or any indication her rights have been violated, because we will know who got the ball rolling. I would have went with a different storage company! Yet when I tried to cancel on the 28th i was told I needed to call. When I bring up the price difference, I’m told that because I booked online they couldn’t offer the lower rate of $162…what a joke! So everything I do and send and see all comes from one central place - my phone. I cringe at the thought of these children's pictures ending up on the dark web or something. Public Storage ranks 73 of 583 in Moving and Storage category. I tried calling the District Manager (John **) and left him several messages and of course he has not returned any of my calls. The price level of this organization is high according to consumer reviews. If they were putting down extra traps due to this, they should have contacted me. Just look at the reviews here on this website, it doesn't lie, just sickening, Public Storage and their mysterious heartless buyers crushing life after life. Do you have something to say about Public Storage? If any of her identifying personal, financial, client, children or medical information gets on the black market, or dark web, you and your buyer will be held accountable for theft and privacy health information violations to the highest degree. Public storage … I was happy I was able to get a unit on the first floor, and got it done quickly in my time of need. Sue leaves me a message the following day (Wed 12/2) saying that the $24 Admin Fee was credited back. I could also see that there had been water leaking into the unit as well. Consumers can go online for discounts and specials such as $1 first month rent on selected units for new customers and 15 percent off monthly rent. I contacted the regional manager, he was just as unprofessional and uncaring. Yes, material stuff can be replaced, but not family photos, mementos and priceless heirlooms (her dead grandmothers' $10 earrings, they hold sentimental value), they sold them too! Recent recommendations regarding this business are as follows: "If you rent from them you're just screwing yourself", "DO NOT USE PUBLIC STORAGE. She holds a degree in journalism from Oral Roberts University. FAQ. The on site members are nasty and unprofessional. September 16, 2020Mr. I storage my belongings using their services for one year … I am current helping a family member who is battling the Virus and this doesn't only affect one member but the entire family. Review #2321648 is a subjective opinion of poster. Review #2334410 is a subjective opinion of poster. Public Storage Products and Services Reviews. The Public Storage at 7112 Albemarle Rd Charlotte NC The Public Storage at 7112 Albemarle Rd in Charlotte NC is the worst. Unsubscribe easily. The overall rating of the company is 1.6 and consumers are mostly dissatisfied. My complaint is that the Property Manager and the company had an obligation to inform people about this influx of mice. First, they lure you in with somewhat reasonable rates then within 3 months or so, they bend you over without a kiss and increase the rate. Reviews from Public Storage employees about working as a District Manager at Public Storage. Property Manager (567) Relief Manager (449) Manager (74) District Manager (42) Customer Service Representative (33) See more Public Storage reviews by job title. It hasn't even been a year and I was not told at my time of purchase my rent would increase in only 4 months. My bill is current so that is not the reason. Never received. Updated on 12/30/2020: They finally let us in the storage today whoop whoop. ComplaintsBoard.com is an independent complaint … I called and explained the circumstances which I received a call back from the assistant manager who advised me that my account wasn't eligible to have the fee waived, which is higher that the amount that is due! I would rate them a zero but not able to. Public Storage and Mysterious Buyer whoever you are, GIVE her, her things back, you know who she is. User's recommendation: Do Not Rent From There! They treat "valued" long term customers with financial troubles due to Covid like dirt. Shana calls me back later that morning to say that her Regional Manager confirmed that I need to “vacate” my current unit but not to worry I would get a full refund. Shana tells me that it’s not possible to upgrade, she would have to “vacate” my current unit then I would have to make a new reservation for a 10x10 unit - the problem with that (other than it not making sense) was that I hadn’t moved in yet so it couldn't be done until I moved in…and I had to come in to the office to do it. Vehicle storage spaces range from uncovered to enclosed for cars and large spaces for RVs and boats. Review #2272012 is a subjective opinion of poster. I called again on Sat 12/5 and left a message for Sue because I had yet to receive a refund for the first unit and they had already charged me over $200 for the second one. There were mice dropping and pee all over the storage floor and also on so much of my belonging. However, in December I got an email saying my unit price would be raised. Oh! Public Storage offers various businesses tips and ways to use storage to make operations more convenient. I cringe at the thought of these children's pictures ending up on the dark web or something. Original Review: My uncle passed away and we have a notarized holographic will which in Texas is recognized. I hate this company and I will do everything in my power to tell anyone to not go to this company at all!! If you are in need of moving and packing supplies, Public Storage offers boxes, packing supplies, tape and specific moving kits for purchase. Joseph D. Russell, Jr.President, Chief Executive OfficerPublic Storage, … ConsumerAffairs is not a government agency. publicsto rage.com. Review #2364479 is a subjective opinion of poster. Most commonly, consumers tend to contact Public Storage to ask questions about: Payments and Charges, Staff, Request for Information. Tried to cancel. Public Storage is the leading provider of storage units for your personal, business and vehicle needs with thousands of locations nationwide. To learn more about the ways to appreciate the reviewer please visit But here's the funny thing. We are processing your message. You should NOT be in business. Spend your money with a storage company that values their customers. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Public Storage was first mentioned on PissedConsumer on Jun 05, 2008 and since then this brand received 1012 reviews. I noticed, however, that next month’s invoice was reduced by $24…so I am being forced to pay for a second month if I want to be credited for their mistake and inability to train their employees. Reserved it, packed the truck and went there. 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I needed to call construction and retail businesses have easy access to my crap in! Current helping a family member who is battling the Virus and this can be proven just by tge! Degree in journalism from Oral Roberts University are you making me pay fee.
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